How long does a repair take?
It depends on the type of fault. The most common repairs, such as screen or battery replacements, are usually done the same day — often within a few hours. For more complex repairs, we will give you an estimated time after the initial diagnosis.
Do repairs come with a warranty?
Yes, all our repairs include a warranty. New components carry the manufacturer's warranty, and our technical work is backed by our own service guarantee. The specific duration depends on the type of repair.
Is there a charge for the diagnosis?
The initial diagnosis is completely free and without obligation. We will check your device, identify the problem and give you a detailed quote before carrying out any repair.
Do you repair all brands?
Yes, we work with all brands of computers, laptops, phones, tablets, consoles and drones — from Apple, Samsung, HP and Lenovo to PlayStation, Xbox, Nintendo Switch, DJI and many more.
What if my device cannot be repaired?
If after the diagnosis we determine that your device is not economically repairable, we will let you know at no charge. We can also advise you on replacement options or data recovery where possible.
Can I bring my computer in for preventive maintenance?
Of course. We offer preventive maintenance including internal cleaning, thermal paste replacement, operating system updates and performance optimisation. We recommend a service every 6-12 months.
Do you offer home repairs?
Our repairs are carried out at our workshop in Denia, where we have all the necessary tools and equipment. However, for businesses or special cases we can look at personalised service options.
What payment methods do you accept?
We accept cash, credit/debit card and bank transfer. Payment is made once the repair is complete and the device has been verified to work correctly.
Do you do micro-soldering or motherboard repair?
Yes. We have a microscope and micro-soldering station to repair motherboards of phones, laptops and consoles: charging ICs, ripped connectors, short circuits and liquid damage. We recover devices that other services write off as unrepairable.
Do you serve areas outside Denia?
Yes, we serve customers across the whole Marina Alta: Xàbia (Jávea), Ondara, Pedreguer, El Verger, Els Poblets, La Xara, Gata de Gorgos and surrounding areas. Contact us on WhatsApp to arrange an appointment.